To place an order, simply browse through the categories, select the items you like, choose the appropriate size (for clothing), and add them to your cart. Once you’re ready, proceed to checkout and follow the instructions to complete your purchase.

We offer a wide range of sizes for different age groups, from newborns to teenagers. You can refer to our Size Guide available on every product page for accurate measurements.

Yes, all beauty products we sell are dermatologically tested and safe for kids. We recommend checking the product descriptions and ingredients for any specific allergies or concerns.

Delivery times vary based on your location and the shipping option selected. Standard delivery takes 3-7 business days.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, etc..) and digital wallets (Paytm, Google Pay).

Yes, we regularly offer discounts and promotions. Make sure to follow us on social media to stay updated on the latest deals and offers.

You can cancel your order before it is shipped. To cancel, go to your order details and click on the Cancel Order button.

You can reach our customer support team through the Help & Support section in the app. You can also email us at prelineinc@gmail.com or call us at +91-7539942415.